5 out of 55 of 5Verified customerTraining and onboarding
Onboarding was clear but missed a deeper dive on the dialer features
The onboarding process I experienced was quite clear right from the start, which made it easy to begin using the software. The training sessions provided a structured overview and explained each part at a good pace, which I appreciated. The detailed introduction to the database and automatic updates was thorough and helped set expectations well. However, I found that the training skimmed over some advanced features of the calling tools and dialer, which I ended up having to explore on my own later. Including a dedicated module on that would have rounded off the onboarding perfectly. Still, the overall clarity helped me ramp up quickly without feeling overwhelmed.