Onboarding was clear but expectations didn’t fully match
When I first started with the platform, the onboarding process was quite clear and the initial instructions for using the dialer and database were straightforward. I liked how the system pushed automatic updates without needing much input from my side. But honestly, some features were not quite what I expected from the descriptions. For example, the calling tools worked well, but the interface didn’t always react as quickly as I'd imagined. The payment and invoicing process went smoothly, which was a relief. Telephonic support was helpful but sometimes seemed a bit generic. Overall, I appreciate the clarity and support, but some small mismatches between expectation and actual software experience make me feel this is just average for now.