5 out of 55 of 5Verified purchaseTraining and onboarding
Onboarding was challenging but setup help stood out
The onboarding process included a lot of one-off steps to get the software tailored for my workflow, like configuring the dialer and customizing database fields. Most of these setup tasks were done only once, but I appreciated the detailed training that came with it because it helped me understand how to maintain and update settings myself later. What really stood out was the clear guidance on integrating the calling tools with my existing contact lists, which made the transition smoother. Since then, the automatic updates have kept the system running with minimal fuss, so ongoing maintenance has been straightforward and manageable without constant external support.