Onboarding was a bit long, took my time
I found the training and onboarding to be quite thorough, which was both a positive and a challenge. It definitely took more time than I initially expected to get comfortable with the software and tools, especially the dialer and database features. While the training materials were clear, I still had to figure out several workflows on my own to suit my particular needs. The sign-up and invoicing were straightforward, and I appreciated the automatic updates keeping things fresh. Telephonic support was available and helpful but not something I relied on heavily, probably because I ended up working out many things independently. In all, the onboarding took a bit longer than ideal, but once I got through it, the platform felt stable and efficient for my purposes going forward.