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WFHI review

Onboarding training was thorough but with minor gaps

4 out of 54 of 5Verified customerTraining and onboarding

Onboarding training was thorough but with minor gaps

My experience with the training and onboarding process matched most of what I expected before joining. The sessions walked me through key features such as setting up the dialer and managing the database, which I found comprehensive and useful. However, some advanced topics were skimmed over, leaving me to figure out a few parts on my own. This wasn’t a huge issue since the documentation and support helped fill those gaps eventually. The pace suited my learning style, neither overwhelming nor too slow, which allowed me to consolidate my understanding effectively. While the onboarding covered essential tools well, I had hoped for more practical examples of integrating workflows, something that could have made the transition smoother. Overall, the training felt balanced and mostly aligned with my expectations, though with space for minor improvements around real-world applications.

Sohail SenPuducherry, IndiaExperience: Published:
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