Onboarding training was good, but follow-up help needed
The training sessions during onboarding were quite thorough; I appreciated the clear walkthroughs of the main features and the step-by-step guides provided early on. Setting up the dialer and database management modules was easier thanks to this prep. However, once I moved beyond the initial training, I realized I needed extra support to optimally configure some advanced settings. Sign-up and payment were hassle-free, but the ongoing learning curve meant I expect I’ll seek help again the next time I start with similar workflows. The balance between initial clarity and eventual complexities stood out most during my experience.