Onboarding training mein clarity aur flexibility missing thi
Maine WFHI ke training aur onboarding ko use karna shuru kiya, par mujhe thoda disappointed feel hua. Jab training module mein kuch technical problems aaye toh jahan tak mujhe laga ki onboard karne ki process clear hogi, wahan kaafi confusion hua. Support ne kisi had tak madad ki par wo bhi slow response ke saath tha, jo thoda frustrating tha. Jo tools aur dialer features training mein the wo achhe lage, aur database feature bhi useful tha, lekin jab issue hota hai toh problem ko jaldi solve karna zaruri hota hai. Automatic updates bataane ke kaafi efforts kiye gaye par uss samay jab mujhe problems ko address karna tha, mujhe lagta hai wo updates thode confusing the. Sign-up aur invoicing process thoda smooth tha, par payment ke dauraan clarity nahi thi, jo ki thoda sochne par majboor karta hai. Overall, training ka structure theek tha, aur support ki koshish bhi dikh rahi thi, par ek consistent aur fast support option nahi tha jo faida mand hota agar wo hoti. Mujhe lagta hai ki onboarding ke dauraan hands-on help aur problem-solving focus badhana chahiye tha.