Onboarding took way too long, but training videos were somewhat clear
Getting started with the WFHI software was frustrating because the onboarding process dragged on much longer than I expected. I had to wait for access to certain features and it slowed down the initial setup. The training itself was okay though, especially the video tutorials—they were clear enough to understand the basic workflows. Still, the overall time to get fully operational was disappointing and made me question the efficiency of the whole onboarding system. Even after going through all training sessions, I felt like some practical aspects of the software were not explained thoroughly during onboarding.