Onboarding took way longer than I expected
I found the training and onboarding process quite time-consuming, more than I had anticipated. While the software itself has potential, the lack of clearer instructions made me figure out a lot on my own, which slowed things down considerably. It took several sessions of trial and error before I felt comfortable using the call tools and managing the database effectively in my workflow. There was some basic support available, but it didn’t cover every detail I needed, so I ended up searching for help elsewhere. The automatic updates were the only element that made some tasks easier as they kept the software compatible and fixed bugs without my constant intervention. I’m grateful for that, at least. It was frustrating not to have a smoother, more guided introduction to the platform because the more complex features require understanding to use them well. I hope future versions will address this by adding more structured learning or clearer onboarding paths. For now, anyone new should be prepared to invest a significant amount of time figuring things out on their own before they can efficiently use the system.