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WFHI review

Onboarding took some time but fits those patient with setup

4 out of 54 of 5Verified customerTraining and onboarding

Onboarding took some time but fits those patient with setup

Getting started with WFHI software wasn’t an instant thing for me; it took a few days of working through the training materials and the onboarding process before I felt really up to speed. The initial setup especially, with configuring the dialer and populating the database, needed a bit more time than I expected. It felt sometimes like the instructions could have been clearer or the flow a little more streamlined, but that’s probably just my impatience showing. By the time I finished the first week, though, I was managing the features fairly well, and the automatic updates made sure I wasn’t stuck with outdated tools. I guess if someone prefers a fast, plug-and-play option, this might not be the perfect match, since it requires a willingness to learn and some persistence. Yet, for those who can afford the time and want an in-depth understanding of the software and workflow, it suits nicely. Looking back, the slightly long ramp-up was worth it to achieve the level of comfort I now have.

Radhika UnnikrishnanAndhra Pradesh, IndiaExperience: Published:
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