Onboarding took some effort but it clicked finally
So initially, I was a bit mixed about the training because the labels and wording weren’t immediately clear. I found myself going back to some sections more than once because things like the dialer setup or database features weren’t described exactly how I thought they’d be. It took some patience, but as I continued, the workflow started making more sense. The training videos helped even though some terminology felt technical at first. Once I got into the flow and the terms aligned with what I was doing, the confusion eased. I think the onboarding phase could be a bit smoother by clarifying those labels sooner though. Still, overall effort-wise, it wasn’t overwhelming, and I did find myself coming back to check things, which shows I wanted to get it right. By the end, I felt like I could use the software confidently enough and understood the training lessons well. So yeah, it was a bit of a work but definitely worth it at the end.