The time needed to get fully operational with the software was longer than I had anticipated. While

The time needed to get fully operational with the software was longer than I had anticipated. While

The time needed to get fully operational with the software was longer than I had anticipated. While the initial sign-up and invoicing worked fine, actually completing the training modules and understanding the detailed workflows took multiple sessions spread over weeks. There were several moments during the onboarding flow when the explanations weren’t entirely clear, slowing down progress. I eventually managed to use the calling tools and database features, but it wasn’t a quick start as I had hoped. The telephonic support was available but couldn’t always resolve my questions immediately, contributing to the drawn-out start process.