Onboarding took more time than I expected but steps were logical
The onboarding process followed a sensible order, but overall it took longer than I initially thought it would. I began with setting up the database feature, which was clearly explained and easy to handle. Following that, the training modules introduced the calling tools and dialer, but some segments felt repetitive or overly detailed for my current knowledge level. I liked that the sign-up and payment process were straightforward and well integrated into the flow, saving me some hassle. Automatic updates arrived during my first week, though they seemed to cause minor glitches with the dialer that required a quick call to support. The support was professional and helpful, but it added some downtime. Despite these bumps, I found the step-by-step guidance logical, which made me less likely to get lost or confused during the setup. Still, the overall time invested was more than I anticipated when starting, which made me reflect on pacing future onboarding sessions better.