Onboarding took more time than expected, that surprised me
I want to say that getting started with WFHI took longer than I thought it would, which surprised me quite a bit. I had assumed the training and onboarding would be faster because the email communications made it seem straightforward at first, but when I tried to really dig into setting up the dialer and understanding the database, I realized it wasn’t as quick as I hoped. The training sessions covered a lot, but coordinating times to attend and then applying what I learned to the software itself made the process drag on. I don’t mind investing time in training, but the balance here felt off because there were moments when I was waiting for clarifications or updates that slowed everything down. The sign-up and payment steps were fine and didn't add to the delay, but the overall onboarding experience was more drawn out than I expected. If you want a faster start, you might want to plan for a longer ramp-up than you’d think from the marketing materials.