I was excited about the training and onboarding, but the experience turned out more challenging than

I was excited about the training and onboarding, but the experience turned out more challenging than

I was excited about the training and onboarding, but the experience turned out more challenging than I thought. It started with signing up, which was straightforward. However, when I tried to reach out for help understanding the training modules, the responses took longer than I had hoped. I waited a day to get a reply to my initial question, and during that time, I was left uncertain about how to proceed with the calling tools. When someone finally responded, they were polite and helpful, but the delay made it hard to keep momentum. The onboarding training itself felt somewhat disjointed, with some parts repeating and others skipped too quickly. I see the effort they put in, but for someone working independently, this slower support made the process tougher than necessary.