Starting with WFHI training and onboarding was more challenging than I had hoped. Although the progr
Starting with WFHI training and onboarding was more challenging than I had hoped. Although the program promised to be straightforward, I found several steps confusing and had to repeat certain modules multiple times. Setting up the dialer and integrating the database with my workflow required more attention and trial than anticipated. Despite reviewing the training materials thoroughly, I still struggled to feel confident using the software on my own. Attempts to reach telephonic support for further help were occasionally slow, which made the process frustrating. Because of this, I expect that next time I go through onboarding or training with WFHI, I will likely need assistance again to clarify the more technical points. The invoicing and payment steps were clear enough, but the core challenge remained mastering the software’s daily functions without external help. Hopefully, with added experience, future sessions will go more smoothly, but at present, the effort I needed to invest felt significant compared to earlier services I have used. So, while the product seems promising, the steep learning curve means I am hesitant about undertaking onboarding alone in the near term.