Onboarding took longer than previous systems
Compared to other remote workflow platforms I have used, the WFHI onboarding took noticeably more time. The training modules were thorough but dragged on, which felt inefficient to me. Though the content was comprehensive, I found myself spending several extra hours than usual getting accustomed to the calling tools and database features. The automatic updates occasionally interrupted my progress, requiring re-familiarization. Despite these setbacks, the support team was responsive when called, helping me troubleshoot issues quickly. Payment and invoicing went without complications, which was a relief after the lengthy onboarding. While I appreciate the thorough approach, for me, the extended time involved is a downside relative to what I’m used to. I wouldn’t say the experience was bad, but it could definitely be improved by optimizing the initial setup duration.