Onboarding took longer than I thought, but okay in the end
So I started the training and onboarding process, and honestly it took more time than I anticipated. The initial tutorials were pretty clear, but when something went wrong, like my connection dropping or some software feature not working correctly, it wasn’t always straightforward how to fix it. I had to reach out to support several times, and they were generally helpful, although sometimes their suggested steps felt a bit roundabout. That delayed things a bit. On the plus side, the training materials were detailed and once I got past the first week, I felt more comfortable using the dialer and database features. The automatic updates definitely helped by fixing bugs without needing manual intervention, which was nice. So while the overall process was a bit longer and bumpier than I expected, the system eventually worked well enough, and I’m now using the software regularly.