Getting started with the training and onboarding took a noticeably longer time than I wanted. There
Getting started with the training and onboarding took a noticeably longer time than I wanted. There were multiple stages to complete before I could feel fully comfortable using the dashboard, which stretched the initial setup beyond what I anticipated. While the training materials were comprehensive, working through each module while balancing daily tasks made it a slow process. I do recognize this thorough approach helped build a better understanding, but waiting for the system to be fully operational felt taxing. In particular, the call tools and dialer required some trial and error that contributed to the delay. The support team was accessible enough to offer help when needed, which was good, but I still think there’s room to streamline the early steps. So while I can appreciate how it sets you up properly, the time required before going live felt longer than it should have been overall.