Onboarding took longer than I expected but still worthwhile
When I first signed up, I was expecting the training to be straightforward and quick, maybe a day or two to get comfortable with the software. However, it took almost a week for me to finish all the onboarding modules and get used to the calling tools and database features. The training itself was detailed and well-structured, which helped me understand the workflow deeply, but I did find the time investment higher than I initially thought. I appreciated the automatic updates during this period as they kept the software running smoothly without my needing to intervene. By the end of the week, I felt I could manage the dialer efficiently, though I might need occasional help again if there are new features introduced. The telephonic support was generally helpful during this time, though at moments I felt the responses could be a bit quicker. Overall, the onboarding took more time but gave me a solid base to operate with confidence going forward.