The training and onboarding process with WFHI was a mixed experience for me. Compared to the other p
The training and onboarding process with WFHI was a mixed experience for me. Compared to the other platforms I'd used before, I found their training modules quite thorough; they covered a lot of details which helped me understand the software well. The onboarding flow was generally clear, but it did take more time to complete than I had anticipated. I appreciated that the software updated automatically, so I didn't have to worry about manual installations. However, a few of the initial setup steps felt repetitive, which slowed me down. The dialer and database tools worked well once I was fully set up, but the initial phase involving these features required several trial attempts. I also reached out to their telephonic support once, and while the assistance was polite and patient, the solution was somewhat generic and didn’t fully address my technical question. Still, the invoicing and payment process went smoothly and intuitively, which was a relief. Overall, I can say the onboarding gave me a good foundation for using the WFHI software, even though it stretched over more days than I expected with some parts dragging for a bit too long.