I started the onboarding with the hope that I could quickly get the hang of their software and start

I started the onboarding with the hope that I could quickly get the hang of their software and start

I started the onboarding with the hope that I could quickly get the hang of their software and start using the calling tools efficiently. However, I found that the whole process was rather time-consuming considering my work schedule. The training sessions were spread over multiple days and the timings did not completely match when I could realistically invest time. Also, I noticed that the automatic updates sometimes disrupted the flow because of sudden new interface elements I needed to learn. The database feature integration felt like it required extra effort than I anticipated, so adjusting my workflow took more time. While telephonic support was available, by the time I got through the support lines and explained my issues, I had already spent considerable hours trying to align with their tools. The sign-up and invoicing process was straightforward enough, but the actual time to get up to speed with the product was more than I had planned. I expected to be more efficient sooner, but I think it will take longer to fully adjust if I want to use all features properly.