One thing that could improve significantly is the time it takes to get fully operational after signi
One thing that could improve significantly is the time it takes to get fully operational after signing up. The onboarding process, although structured, seemed to drag longer than I anticipated. It required going through multiple training materials and sessions, but these sometimes felt disconnected from the practical usage of the software. For example, setting up the dialer and integrating the database with my existing workflow took longer than planned, partly due to lack of on-the-spot assistance. The telephonic support was helpful at points, yet occasional delays in response added to the slowdown. Payment and invoicing were straightforward, but they didn’t really speed up the overall start-up process. While the automatic updates kept enhancing the software gradually, by the time I was just about comfortable, a new update would shift things slightly, requiring more time adjustment. I appreciate the comprehensive nature of the training, but faster, more cohesive onboarding with responsive live help would make a big difference for new users in my view.