Onboarding took longer than expected to gain full access
From the moment I enrolled in the training to the point I felt comfortable using the software, it took longer than I initially imagined. The initial setup and signing up were smooth, but mastering the full range of features—especially the calling tools and database management—required time and patience. The training was comprehensive, which meant absorbing a great deal of information before I started using the platform effectively. While this depth is positive, I had hoped the onboarding would be a bit quicker so I could start working more immediately. The automatic updates were welcomed since they improved functionality without needing manual intervention. Despite the longer ramp-up, I appreciated that the support team was available through calls to clarify doubts during the process. Overall, though the delay was a little frustrating, the thorough training and onboarding made me confident I was not missing anything critical.