Onboarding Took Longer Than Expected, Might Need Help Next Time
The onboarding and training process was more time-consuming than I had expected, which was fine, but it made me wonder if I might benefit from extra support next time I set up or refresh my workflow. While I managed to follow along with the steps and learn how to use the dialer and database fairly well, some parts felt a bit dense, and I’m not entirely sure I absorbed everything completely on the first go. Automated updates have been helpful though, as they occasionally clarify new features or improvements without interrupting my workflow. The sign-up and payment were smooth. If I were to do this again, I would probably consider scheduling a dedicated session with the support team to speed up the learning curve and avoid some of the guesswork.