Onboarding took longer than expected but had some good parts
The training and onboarding process was not exactly what I had anticipated. While I expected it to be quick, it actually took more time than I thought it would to fully understand the software features. The initial videos and guides were okay, but some parts required a lot of rewinding and pause to grasp. The database section was particularly tricky, and I found myself getting tired trying to keep up. On the positive side, the calling tools were straightforward once I got through the basics, which made ongoing use easier. However, I was definitely expecting a faster ramp-up. Overall, it matched some aspects of my expectations but took longer and required more patience than I initially thought it would.