Onboarding took longer than expected, balancing ease and confusion
I found the training to be a mixed experience. Initially, I thought I'd get started quickly, but the onboarding process took much longer than anticipated, which made me feel a bit overwhelmed. Some parts of the training were clear and helped me understand how to use the software effectively, especially the features like the dialer and database integration. However, other sections were confusing and I ended up seeking assistance a couple of times because I wasn’t sure if I was doing the setup correctly. Given the overall length and complexity, I think I might need help again next time I dive deeper into advanced features or when new updates are rolled out. The automatic updates seemed to bring some improvements, but adapting to changes did add a bit of extra time to my learning curve. So, while there was value in the training, it wasn’t exactly quick or effortless, and future support might be necessary for me.