Finding the right training materials was a mixed experience. Initially, I found the onboarding conte

Finding the right training materials was a mixed experience. Initially, I found the onboarding conte

Finding the right training materials was a mixed experience. Initially, I found the onboarding content a bit scattered, and it took quite a while to track down specific guides that I actually needed. Some of the sections were well-organized and easy to follow, especially the basics about using the calling tools and database features. However, advanced topics or troubleshooting steps weren’t as clear and required digging through forums or asking support for clarification. The onboarding flow itself seemed designed to be thorough but felt slow paced for someone with prior experience. Payment and invoicing were straightforward, which was good. Although it wasn’t as intuitive as I hoped, once I got past the initial wait for support responses, I started getting more confident with the system.