I went into the training and onboarding hoping it would be straightforward since remote workflow sof

I went into the training and onboarding hoping it would be straightforward since remote workflow sof

I went into the training and onboarding hoping it would be straightforward since remote workflow software can be tricky at first. The initial sign-up process was simple enough, which I appreciated. However, when I started the training modules, I found the pace quite slow and some of the explanations overly technical without enough step-by-step guidance. I ended up needing to call support several times just to clarify things, which took up more time than I anticipated. The dialer feature during onboarding felt buggy at points, hindering smooth practice calls. On the plus side, the onboarding flow itself was well-structured in terms of sequence, but the slow follow-up on some answers was frustrating. I don’t feel very confident handling the tools solo next time without assistance. Although I appreciate what worked, such as the database feature’s inclusion from the start, requiring ongoing help makes me hesitant about fully relying on this setup right away.