To be frank getting fully up to speed with the training and onboarding took me longer than I initial

To be frank getting fully up to speed with the training and onboarding took me longer than I initial

To be frank getting fully up to speed with the training and onboarding took me longer than I initially thought it would. The materials provided were clear and detailed, and I appreciated the step-by-step walkthroughs, but it still required a fair bit of my time to actually understand all the elements and set things up properly. The dialer and database features were the trickiest parts, as learning how to use them efficiently involved some trial and error. Once I was past that, the workflow started to feel much more natural and smooth. The automatic updates also helped as I didn’t have to manually check for improvements or fixes, but again it took a bit of time to know what had changed after each update. Billing and payments were straightforward though, which was good. Onsite telephonic support was available when I needed help, though the delays in some responses added to the longer onboarding period. Overall, the setup process was definitely manageable and the training worthwhile, it just took a bit more time than I expected before I felt really comfortable with the software.