Onboarding took longer due to some glitches
I started with the training and onboarding sessions, and the process took longer than I initially expected because a few things went wrong along the way. The software sometimes didn’t sync properly with my database, which meant I had to contact support more than once and wait for replies before moving on. The training was clear in covering the basic steps, but when these issues came up, it slowed things down. However, the team handled the problems patiently and the repeated follow-ups helped resolve the glitches eventually. I was also able to adjust some workflow steps thanks to the training materials, even though it wasn’t as quick as I hoped. Overall, while it took a bit more time than planned, the onboarding did get completed successfully and gave me a decent foundation going forward.