onboarding took its time, labels were a mixed bag
I went into the onboarding expecting the instructions to be crisp and the labels in the software to match common terms I’m used to from other services. The training did take quite a bit of time longer than I thought initially, but that wasn’t the biggest issue. What I found odd was that some of the words and labels used in the dashboard and calling tools didn’t always align with expectations, which slowed me down and made some features less intuitive. It felt like the terminology could’ve been more consistent with standard remote workflow software. On the other hand, the training videos themselves were reasonably clear, and the automatic updates helped keep me on track without extra effort. The database worked well enough once I understood the structure, though it wasn’t immediately obvious how to integrate it with my workflow. Furthermore, the telephonic support was responsive and managed to answer my questions, which helped bridge some gaps left by the wording differences. Signing up and the payment procedure went smoothly without surprises, which was definitely a plus over the longer onboarding phase. So overall, it was an average experience — mixed in terms of what worked versus what needed polish — and I’m cautious about relying solely on my first learning here for future quick setup.