Onboarding took its time but was thorough
The training and onboarding process was quite detailed, and I appreciated the thoroughness, though it required patience. There were several sessions that involved repetition of basic concepts, which sometimes felt a bit tedious. Waiting between the training modules also slowed down progress at times, making it hard to stay focused. However, this repetition clearly helped reinforce the workflow concepts and software functions. The initial database setup and integration were well explained, and the dialer tool was covered comprehensively during onboarding. I did notice some waiting during support calls, but the telephonic assistance was courteous and informative. I would have preferred if the labeling on the training slides was a bit clearer from the outset to reduce unnecessary clarifications. Overall, while the onboarding demanded effort and some waiting, I feel it prepared me well for remote workflow management.