Onboarding took forever, and training was just too repetitive
Honestly, the whole training process felt painfully slow. Every time I thought I was moving on to something new, I had to revisit the same module or wait ages for the next session to even start. The onboarding flow did not progress at the pace I expected, and waiting to understand things properly drained my motivation. Even when I contacted telephonic support, there was a noticeable pause before they could assist effectively. The billing and payment process was less problematic, so at least I didn’t have to keep needing help there. But the repetitive nature of the training and the long waits made me feel stuck more often than not. It didn’t feel like a smooth introduction to the software, and I’m weary of having to go through such a slow start again if I try to resume this. It’s the kind of experience where you tell someone "It was slow and repetitive," And that probably sums it up best.