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WFHI review

Onboarding took effort unlike my earlier experiences

3 out of 53 of 5Verified customerTraining and onboarding

Onboarding took effort unlike my earlier experiences

I have to say the training with this software was a mixed bag compared to what I was used to. Initially, signing up and getting started required a decent amount of time, more than I expected. The onboarding videos were detailed but somewhat rigid, not as interactive as other platforms I've used before. I appreciated the clarity on basic tools like the dialer and database features, but moving beyond that, it required extra effort to understand integrations and workflow automation. The pacing was uneven — some parts went smoothly while others left me confused and searching for help. The trainers were responsive but seemed stretched thin, which affected the overall flow. I found that it demanded more self-driven learning compared to some other setups. So, while the training did cover what I needed, it definitely took more focus and patience to get fully up to speed.

Dhanush ShenoyHaryana, IndiaExperience: Published:
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