Onboarding took effort, confidence is middling
The onboarding and training process was thorough but required sustained effort from me to get through all the modules. At first, the software dashboard was overwhelming and the dialer tool took multiple attempts to master, meaning I didn’t feel confident for several days. The database integration was okay but not very intuitive initially, so I had to keep referring to guides. By the end of the training, I’m somewhere in the middle; I would say I’m adequately prepared to use most features but still expect to learn more on the job. It certainly wasn’t effortless, but the structured approach in the training materials did make the process manageable, even if it demanded focus and time. I think with continued use I can get more comfortable, but right now it’s a mixed level of confidence for me.