I started with the training and onboarding hoping that everything would be seamless and easy to unde
I started with the training and onboarding hoping that everything would be seamless and easy to understand. Initially, the instructions seemed quite clear and the step-by-step explanations were helpful. They laid out how to use the calling tools and database features clearly, which made me feel confident. However, there were moments when some aspects, like the dialer settings, could have been explained better or demonstrated with more examples. It wasn't totally smooth sailing but overall, the effort they put into clarifying most points was appreciable. The training materials were comprehensive enough, but I did occasionally feel the need for maybe more interactive sessions, as sometimes things felt a bit too text-heavy. Signing up and managing payments were straightforward, which took a load off my mind. I'd say they delivered a balanced experience: parts were straightforward, others slightly challenging, but not overwhelmingly so. If you're patient and willing to explore the platform, the onboarding becomes a manageable process. Despite a minor reservation about some clarity, I found the whole start-up phase fairly well handled and worth the effort.