Onboarding took effort but matched my working hours well
When I started the training and onboarding process, I was concerned about how well the session timings would align with my actual work hours. The schedule required me to allocate certain blocks during my usual working hours, which did take some rearranging on my part and did add to the effort needed upfront. Despite that, I found the content to be well-paced and suitable for the time slots made available. A small reservation I have is that some aspects of the workflow setup could have been tailored more precisely to match peak and off-peak periods in a remote workday. That said, I appreciated that the modules were flexible enough to accommodate some adjustment without losing the overall flow. The dialer tool training in particular was synced well with the hours I typically log on, which made practicing the calls a practical experience. Overall, while the onboarding did require a decent investment of effort, the way the sessions fitted into my working day made it worth it. I think with a little tweaking for varied schedules it could be nearly perfect.