Onboarding took about two days, smooth overall
My training and onboarding with WFHI took roughly two full days to complete, which I found reasonable given the amount of information covered. During that time, the sessions paced well enough that I could absorb the content without feeling overwhelmed. The trainers were methodical and clear in their explanations, making it easier for me to explore the dashboard and get acquainted with the calling tools. I especially appreciated the hands-on exercises with the dialer software, as they helped build confidence before going live. There was no need for me to seek further help once the training ended, as the documentation and recorded sessions were comprehensive enough to reference later. The onboarding flow guided me step-by-step through setting up my profile and navigating the database feature, which fit well with my usual workflow. While some elements like software updates were automatic, I was informed about their effects beforehand, so there were no surprises. I found the overall experience competent and straightforward and would feel comfortable doing it again when necessary.