Onboarding took a fair bit of time
Getting started with the training and onboarding process was a mixed experience for me. I found that while the initial steps to sign up and navigate through the payment system were straightforward, the actual training took longer than I anticipated. I spent a couple of days figuring out how to use the dialer and the calling tools effectively within the software. The database feature was helpful, but required some trial and error before I felt comfortable accessing the information properly. Automatic updates rolled out during this period sometimes interrupted my learning flow, which was a slight drawback. Telephonic support was available but getting through took patience due to high demand. Overall, I would say that while the onboarding process is comprehensive, it did require more time and effort on my part to become fully operational. I wasn’t left completely frustrated, but I did wish some parts had been quicker to grasp. The approach is well-structured but not exactly fast. For someone new to such systems, setting up might not be instant, but it’s manageable after some persistence.