Onboarding took a bit longer than I hoped
The training and onboarding steps began smoothly, with clear instructions and easy-to-follow modules during the initial phase. I especially appreciated the detailed guide on setting up the database feature, which made managing contacts straightforward right away. However, when I reached the phase involving call dialer configuration, the sequence felt a bit out of order. I spent more time than expected troubleshooting minor connectivity issues before receiving relevant training. The training overall covered everything needed but the delivery could have been streamlined to avoid some redundant explanations, which slowed things down. I can’t recall the exact timing of every step after that, but it did take a noticeable amount longer than I initially anticipated from sign-up to being fully operational. Still, the comprehensive nature of the onboarding gave me confidence in the product’s capabilities. If the order of steps was rearranged to address the call dialer setup sooner, that would make the process feel much more cohesive. At the moment, the workflow is adequate, but could be improved in this specific area.