Onboarding took a bit longer than expected but was worthwhile
Compared with previous platforms I used, the training and onboarding for this software took noticeably more time. The initial sessions were comprehensive, which felt somewhat slow at first, and the documentation could have been a bit clearer to speed up the process. However, once I got beyond the groundwork, the workflows and database integration made sense and felt smoother than what I had used before. Dialer and calling tools required some practice but became efficient after a few days. The invoicing process and automatic updates were also easier than on other software. I would say the upfront time investment was higher, but the payoff is a more stable and flexible system for running remote work. That said, the length of the onboarding might put off users who want rapid startup, but if patience is possible, it's quite effective.