I found the training and onboarding process quite thorough, but it did take longer than I initially

I found the training and onboarding process quite thorough, but it did take longer than I initially

I found the training and onboarding process quite thorough, but it did take longer than I initially thought it would. The modules covered a lot of ground including how to effectively use the calling tools and the database feature, which was useful. However, I also realized that I might need some additional help next time, especially with some of the more complex parts of the software. The pace was detailed enough, allowing me to get familiar with the interface, but it required patience. The support team was responsive during training, which helped clear up some confusion quickly. Although I felt comfortable at the end, I wouldn’t say I was fully confident about using every feature independently yet. So, while I don't anticipate jumping in completely on my own next time, I do appreciate the solid foundation provided. The overall time investment was reasonable considering the breadth of the software’s capabilities, but I think with continued use and maybe extra assistance, I could get up to speed faster in future onboarding sessions.