I originally thought the onboarding and training would be quicker, but it took me longer to get comf

I originally thought the onboarding and training would be quicker, but it took me longer to get comf

I originally thought the onboarding and training would be quicker, but it took me longer to get comfortable with some features than I planned. The pace was decent but I kept circling back to the database usage and calling tool tutorials, which felt more detailed than I expected. It wasn’t bad per se, just meant that the onboarding stretched out. I liked that automatic updates kept the software fresh without manual installs, but those also sometimes shifted the interface slightly, so reorienting myself took a moment. The sign-up and invoicing process were clear, and I appreciated how the payment system was straightforward. When I contacted support about a dialer setup question, they were responsive and helped mostly in line with the training. Thinking back, the initial learning curve was steeper than anticipated but once over that hump, the tools fit into my workflow pretty well. So all things considered, the onboarding is thorough, just longer than the first impression led me to believe.