onboarding toh thik thi, par expectations ke comparison mein thoda slow tha response
Jab main training shuru kari thi WFHI software pe, toh mera impression yeh tha ki yeh kaafi smooth aur jald hoga, especially onboarding ke dauran. Training sessions theek the, aur basics achhi tarah cover kiye gaye thay, mujhe lagta hai dialer aur database feature ko samajhna thoda asaan tha is wajah se. Par asli challenge tab aaya jab mujhe specific queries karni thi support team se, jahan mujhe laga ki response thoda slow tha. Mujhe thodi confusion hui ki kya automatically updates apply ho rahe hain ya mujhe manually karna padega, yeh clear nahi tha. Shayad training mein yeh point thoda miss ho gaya tha, jo thoda frustrating tha. Invoicing aur payment process smooth the, wo point achha tha. Overall main kahungi ki onboarding mere expectations ke comparison mein thoda disappoint karne wala tha, but training content aur software ke features acche hain. Shayad thoda aur streamline karke next batch ke liye improve kar sakte hain.