Onboarding time vs my expectations
I expected to get started pretty quickly after signing up, but the training and onboarding took more time than I thought. Initially, I assumed I would be up and running within a day or two, but it actually took me almost a whole week to feel comfortable using the software and dialer tool properly. The training materials were somewhat helpful but not very engaging, so I had to spend extra time revisiting them. However, once I got through the initial learning curve, the workflow started to make sense and felt manageable. So while it was a bit slower than expected, I didn’t find it impossible to get going eventually. The regular automatic updates sometimes threw me off, but on balance, I got what I needed out of the onboarding process.