3 out of 53 of 5Verified purchaseTraining and onboarding
Onboarding thorough but a bit overwhelming at times
The training sessions provided a good foundation, especially around using the calling tools and managing database entries efficiently. I liked the clarity of the telephonic support explanations during onboarding, which helped me troubleshoot some connectivity issues. However, the sheer amount of information presented early on felt somewhat overwhelming. It took me quite a few sessions to feel even moderately confident with the software, particularly understanding the invoicing steps and payment system. The automatic updates occasionally changed interfaces unexpectedly, which didn’t help ease the learning curve. Still, the practical exercises during training were a highlight that made me feel the effort was worthwhile in the end.