Onboarding thoda time-consuming tha
Training aur onboarding process ke dauran, mujhe laga ki kuch terms aur labels thode confusing the. Jab main software ka pehla step complete kar raha tha, toh instructions ko samajhne mein waqt lag raha tha. Labels jaise "Workflow setup" Aur "Remote task integration" Ko thoda aur clear karne ki zarurat thi. Phir bhi, overall training ka flow acha tha, aur main system mein customize settings aasani se kar saka. Lekin yeh bataana padega ki kuch cheezein jaise ki dialer setup samajhna mere liye thoda mushkil raha. Labels kaafi technical the, jisse beginner users ko thodi dikkat ho sakti hai. Lekin support team se madad milne par mujhe confusion kam hua. Mujhe lagta hai, agar labels aur instructions ko thoda simple banaya jaaye, toh onboarding experience behtar ho sakta hai. Yeh jo mehnat maangi woh zahir thi, par thoda aur effortlessly hone ki zarurat thi onboarding mein. Agar company level pe yeh sudhaar ho jaaye, toh nayi users ke liye process seamless ho jayega.