onboarding thoda slow tha, par support theek tha
Training start karne ke baad mujhe laga ki support staff utni jaldi response nahi de rahe jo chahiye tha. Main ne kai baar clarification mangi par usually time lagta tha unke reply me. Onboarding process se main utna help nahi mil paya jitna expect kar raha tha, is wajah se overall progress slow thi. Dialer aur calling tools samajhne me time laga aur kuch features time par clear nahi hue. Database feature use karna bhi thoda challenging tha bina achhi assistance ke. Payment aur invoicing me koi issue nahi aaya, wo sab theek tha. Mujhe laga ki training ke dauran agar support zyada closely react karta toh shayad zyada smooth onboarding hota. Main rating 2 dera hoon kyunki support itna responsive nahi tha jitna chahiye tha, aur mere liye time bara challange ban gaya tha.