Onboarding thoda slow tha
Maine training start karte hi dekha ki response thoda delay hota tha. Support team ko message bhejna tha ya koi query hoti thi toh turant reply nahi milta tha, which was irritating kabhi kabhi. Lekin jo answers aate the vo detailed aur helpful hote the, so I did appreciate their efforts. Par overall, onboarding process itni smooth nahi thi jitni main expect kar rahi thi. Kuch sessions clear nahi hote the aur mujhe khud se bahut search karna padta tha. Wahi training content bhi kabhi outdated lagta tha, ya kahin kahin missing information hoti thi jo mujhe confuse karti thi. Phir bhi, jab final questions puchti thi toh support milta tha. Itna toh main likely expect bhi kar sakti thi, because new software ke liye thoda adjustment zaroori hota hai. Par haan, agar aapko tez support chahiye, toh shayad yeh utna acha nahi rahega. Thoda patience chahiye tha jo main rakh rahi thi to make it through.